Shipping policy

Shipping Policy

At Gracy Super Kitchen, we are committed to delivering freshly prepared food in the shortest possible time. All orders placed through our platform are processed immediately and dispatched for delivery within minutes. We strive to deliver your food within 30 minutes of order confirmation, depending on your location and traffic conditions.

Orders will be delivered within 30 minutes.

Our deliveries are handled by trained personnel to ensure food reaches you hot, hygienic, and in perfect condition. In rare cases of delays due to unforeseen circumstances (like weather, traffic, or high order volume), we will notify you promptly and ensure the earliest possible delivery.

Please ensure your contact number and delivery address are accurate and reachable to avoid delays. Once dispatched, orders cannot be canceled. 

We currently serve within specific delivery zones. If your location is outside our delivery area, you will be notified at the time of placing the order.

For any issues related to delivery, feel free to contact our support team.